Heidi Ricci has been a professional mediator for the last 13 years with the state of New Mexico. Her mediation work encompasses domestic and civil court, the state Abuse and Neglect program with Children, Youth, and Family Department, employment and family mediations. She also enjoys speaking at conferences such as Behavior Health for Families, The State Alternative Dispute Resolution Program, and the Department of Transportation.
Her passion for teaching effective communication skills is what led her to the M.A. program in the Communication & Journalism department at UNM in 2013. As a Communication Instructor some of Heidi’s favorite courses to teach are Conflict Management & Mediation, Nonverbal Communication, Interpersonal, Persuasion, and Interviewing. She has strong belief in not just teaching theory but also taking communication theory and making it applicable to everyday life for her students.